Domain & Website Migration: |
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Premium support for Bitpalace web hosting customers only!
from Australia: +49 30 32 70 18 92, Fax (in Germany) +49 30 32 70 18 91
Skype: bitpalast
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Cancel old web space
Cancel your contract with your current provider and request the "auth info code" for your domain.
How?
Close additional info section- Many providers let you download the auth info code from your customer control panel.
- As an alternative download this cancellation form and send it to your current provider:
Cancellation form
Backup old website
If you want to migrate your website content and database, backup all files and create a database dump. You will need these data later to restore your website to your 
account.
- Upon request archives your website files and database from your old server and restores it to your new web space, including necessary changes of data paths and configuration. This service is available for most website types, e.g. Wordpress, Joomla, online shops and self-made homepages. If you like to order this free service, please notify by mail before you order the web space.
service@bitpalace.com
More contact options
- If you still have e-mails in your current provider's mailbox you must migrate these mails yourself for privacy reasons. But it is very simple and can be done by drag & drop with your mouse. has published an FAQ article on it:
How to migrate IMAP mailboxes
Order new web space
Order your new web space and the domain transfer at .
- The "Order now" button below this paragraph will forward you to the order page. On the order page click on the "Transfer an existing domain name from another provider" link and enter your domain and auth info code. Complete the order.
Ready by today at about 8 pm5 if ordered now.
Domain transfer
You receive your access credentials to your new web space. Shortly after, all domain requests are handled by your web space. Your domain and e-mail remain accessible through all the migration without any interruption.
Install your website in the new web space
Upload the files and database saved in step 
to your web space and update the configuration to match the new environment. If you had ordered the free website migration service, has already completed this step for you.
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Additional  Services |
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Cheap web space for less than 1 A$/month
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| Affordable, fast web server (cheap web space) for selected different countries | ||
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"Fast Web Space": fast web space, powerful web server, super fast webserver, optimized web servers: fast hosting / strong web server (fast web space). Web server for search engine optimized (SEO) websites and business websites (powerful company website server) / webspace for shops.
from Australia: +49 30 32 70 18 92 • 
GmbH, Sensburger Allee 27, D-14055 Berlin (Germany)
Your purchase is tax-free, because you order from a non-EU country. 5) In the timezone EST (Australia/Canberra). The allocation time is an estimate based on experience. The actual allocation depends on many influences. © 2024 GmbH. All rights reserved. 
and the logo are registered trademarks of GmbH. For photo credits see imprint.